Pricing

Three tiers, one binary. Same code on every device — license-driven entitlement. Safety features (Mayday, evacuation, exposure capture, PAR, rehab) are universal — they never gate on license state, tier, or department membership.

Emergency

Free72-hour rapid-setup pass

For a department that needs Muster right now — typically because you showed up at a large incident where another department is already running it. No payment, no credit card, minimal signup. Convert to Volunteer or Commercial when the incident wraps.

  • Free — no card required
  • Activate in under a minute (department name + billing email is all we need)
  • Same operational + safety surface as Volunteer for the 72 hours (Mayday, evacuation, ISO, PAR, rehab, exposure capture)
  • Whiteboard, templates, building generator
  • Peer mesh on local Wi-Fi (mDNS + QR bootstrap)
  • Mutual aid via QR token
  • Local incident archive + after-action PDF
  • After 72h: convert to Volunteer or Commercial to unlock cloud features
Activate Emergency (free)
Most popular

Volunteer

$499per year, per department

For fully-volunteer departments. Adds cloud archive, web admin console, long-term exposure management, firefighter portal, and pre-registered mutual aid partnerships.

  • Everything in Emergency, plus:
  • Cloud archive storage (encrypted at rest)
  • Web admin console (this site)
  • Long-term exposure management (30+ year retention per OSHA 1910.1020)
  • Firefighter portal (own exposure history access)
  • Pre-registered mutual aid partnerships
  • CAD + NERIS + vitals BLE + EMS ePCR connectors
  • Cross-incident personal histories (opt-in)
  • Template marketplace
  • 1 business day support response
Buy Volunteer

Commercial

from $999per year, per department

For paid (career or combination) departments. Adds SSO, dedicated hosting, vendor-specific integrations, county-wide admin, and SLA.

  • Everything in Volunteer, plus:
  • SSO / SAML / OIDC
  • Dedicated Firebase project or on-premises option
  • Vendor-specific CAD + radio-gateway connectors
  • Cross-department features (cooperatives, county-wide admin)
  • PPE sensor + wearable device integration
  • External exposure system integration (ESO, cancer registry, workers' comp)
  • Custom compliance reporting
  • SLA + dedicated account manager
Contact sales
Safety features never depend on a license. Mayday, evacuation, exposure capture, PAR, and rehab work at full authority on every device — even ones with an expired license, no license, or a guest department's license. CLAUDE.md rule 6.